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Contact & Support

Get help with your volume campaigns

Send Us a Message

Have a question or need assistance? Fill out the form below and our support team will get back to you within 24 hours.

For faster resolution, please include relevant details like token address, transaction signatures, or error messages.

By submitting this form, you agree to our privacy policy. We typically respond within 24 hours during business days.

Or email us directly at [email protected]

Common Support Topics

Campaign Execution Issues

If your campaign isn't starting after payment or volume isn't generating as expected, we can help troubleshoot and resolve the issue.

• Campaign not starting after payment confirmation
• Lower than expected volume generation
• Trades not appearing on DEX platforms
• Configuration questions and optimization

Payment & Transaction Problems

Sent payment but campaign didn't launch? We'll investigate and ensure your funds are properly credited.

• Payment sent but campaign not launched
• Transaction confirmation delays
• Incorrect payment amount sent
• Refund requests for failed campaigns

Strategy & Optimization

Not sure how to configure your campaign for best results? Our team can provide personalized recommendations based on your token and goals.

• Campaign configuration recommendations
• Budget planning and ROI optimization
• Multi-day campaign strategies
• DEX ranking improvement tactics

Technical Integration

Need help integrating volume campaigns into your marketing strategy or have questions about platform capabilities?

• Platform capabilities and limitations
• API access for high-volume users
• Custom campaign requirements
• Integration with existing marketing tools

Support Guidelines

What We Can Help With

  • Campaign setup, configuration, and optimization guidance
  • Payment processing issues and transaction troubleshooting
  • Technical problems with the platform or campaign execution
  • Strategy recommendations for your specific token and goals
  • Volume generation best practices and DEX optimization
  • Account issues or campaign refunds for technical failures
  • Integration support for enterprise or high-volume users

What We Cannot Help With

  • Token price guarantees or market manipulation advice
  • Refunds for completed campaigns that executed as configured
  • Issues related to your token's smart contract or liquidity
  • Recovery of funds sent to incorrect payment addresses
  • General Solana wallet or blockchain troubleshooting
  • Legal, financial, or investment advice about your token project

About Solana Volume Bot

We're the leading automated volume generation platform for Solana tokens. We help token projects increase their visibility, improve DEX rankings, and attract organic traders through strategic volume campaigns.

Our platform supports all major Solana DEX platforms including Raydium, Orca, Jupiter, Pump.fun, and DexScreener. With features like distributed wallet networks, organic trading patterns, and social engagement automation, we provide the most comprehensive volume generation solution in the Solana ecosystem.

Since our launch, we've helped hundreds of token projects successfully bootstrap their trading activity and achieve sustainable growth. Our commitment to security, transparency, and customer success has made us the trusted choice for Solana token teams worldwide.

Platform Statistics

Total Volume Generated:500,000+ SOL
Campaigns Executed:10,000+
Tokens Supported:2,500+
Average Success Rate:98.5%

Our Commitment

  • 24/7 platform availability
  • Transparent pricing with no hidden fees
  • Responsive customer support
  • Continuous platform improvements
  • Secure and anonymous operation

Still Have Questions?

Our support team is ready to help you succeed with your volume campaigns. Don't hesitate to reach out!

Learn more about automated market making on Solana's official documentation.